Cookie Policy

Last Updated: July 22, 2025

1. Introduction

This Cookie Policy explains how Emotional AI Agents ("we", "us", "our") uses cookies and similar technologies when you visit our website and use our services. This policy should be read together with our Privacy Policy and Terms of Service.

2. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit websites. They are widely used to make websites work more efficiently and provide information to website owners.

2.1 Types of Cookies by Duration

2.2 Types of Cookies by Origin

3. How We Use Cookies

3.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled.

Authentication Cookies: - Keep you logged in during your session - Remember your login state across pages - Maintain security for authenticated areas - Duration: Session-based, expire when browser closes

Security Cookies: - Protect against cross-site request forgery (CSRF) attacks - Validate form submissions and secure operations - Enable secure communication between client and server - Duration: Session-based or short-term persistent

Load Balancing Cookies: - Ensure consistent server routing for your session - Maintain connection to appropriate server instances - Enable proper distribution of website traffic - Duration: Session-based

3.2 Functional Cookies

These cookies enhance your experience but are not essential for basic functionality.

Preference Cookies: - Remember your language selection - Store your timezone and display preferences - Maintain your chosen themes and layouts - Remember your AI enhancement preferences - Duration: 30 days to 1 year

Form Data Cookies: - Temporarily store form data to prevent loss - Remember partially completed requests - Enable draft saving functionality - Duration: Session-based or 24 hours

3.3 Analytics Cookies

These cookies help us understand how users interact with our website.

Usage Analytics: - Track page views and user journey paths - Measure time spent on different sections - Identify popular features and content - Monitor error rates and performance issues - Duration: 30 days to 2 years

Performance Monitoring: - Measure website loading times - Track API response times and errors - Monitor system performance and reliability - Identify areas for improvement - Duration: 30 days

A/B Testing Cookies: - Enable testing of different website versions - Ensure consistent experience during tests - Measure effectiveness of interface changes - Duration: Test duration (typically 30 days)

3.4 Marketing Cookies (Optional)

These cookies are used for marketing purposes and require your consent.

User Engagement: - Track interaction with marketing materials - Measure effectiveness of campaigns - Enable personalized content recommendations - Duration: 90 days to 1 year

Conversion Tracking: - Measure signup and subscription rates - Track customer journey from marketing to conversion - Analyze marketing channel effectiveness - Duration: 30 days to 1 year

4. Third-Party Cookies

4.1 Google Services

We use various Google services that may set cookies:

Google Authentication: - Purpose: Enable Google OAuth login - Cookies: Authentication and security cookies set by Google - Duration: As determined by Google's cookie policy - Privacy Policy: https://policies.google.com/privacy

Google Analytics (if implemented): - Purpose: Website usage analytics and insights - Cookies: ga, _ga*, _gid, _gat - Duration: 30 days to 2 years - Opt-out: Available through Google Analytics opt-out tools

4.2 Payment Processing

Stripe: - Purpose: Secure payment processing and fraud prevention - Cookies: Various Stripe security and functionality cookies - Duration: As determined by Stripe's policies - Privacy Policy: https://stripe.com/privacy

4.3 AI Services

OpenAI and Other AI Providers: - Purpose: AI processing and content enhancement - Cookies: May include service identification and security cookies - Duration: Typically session-based - Privacy Policies: Refer to individual AI provider policies

4.4 Content Delivery and Security

CDN and Security Services: - Purpose: Fast content delivery and DDoS protection - Cookies: Performance optimization and security cookies - Duration: Session to 30 days - Privacy Policies: Refer to individual service provider policies

5. Managing Your Cookie Preferences

5.1 Browser Controls

You can control cookies through your browser settings:

Chrome: - Settings > Privacy and Security > Cookies and other site data - Block third-party cookies or all cookies - Manage site-specific cookie permissions

Firefox: - Settings > Privacy & Security > Cookies and Site Data - Choose standard, strict, or custom protection levels - Block tracking cookies and third-party cookies

Safari: - Preferences > Privacy > Manage Website Data - Block all cookies or prevent cross-site tracking - Intelligent tracking prevention enabled by default

Edge: - Settings > Cookies and site permissions > Cookies and site data - Block third-party cookies or all cookies - Clear cookies on browser close

5.2 Platform Cookie Controls

We provide cookie preference controls within our platform:

Cookie Consent Banner: - Appears on first visit to set preferences - Options to accept all, reject non-essential, or customize - Settings saved and respected across sessions

Account Settings: - Modify cookie preferences in your account dashboard - Granular control over different cookie categories - Apply changes immediately without affecting essential functionality

Privacy Dashboard: - View all active cookies and their purposes - Delete specific cookies or categories - Export cookie usage data for your records

5.3 Opt-Out Tools

Google Analytics Opt-Out: - Browser add-on: https://tools.google.com/dlpage/gaoptout - Prevents Google Analytics tracking across all websites

Industry Opt-Out Tools: - Your Online Choices (EU): http://www.youronlinechoices.eu/ - NAI Opt-Out (US): http://www.networkadvertising.org/choices/ - DAA Opt-Out (US): http://www.aboutads.info/choices/

6. Cookie Storage and Security

6.1 Data Protection

6.2 Data Retention

6.3 Cross-Border Transfers

7. Legal Basis for Cookie Use

7.1 GDPR Compliance (EU Users)

Essential Cookies: - Legal basis: Legitimate interest (Article 6(1)(f)) - Necessary for providing requested services - No consent required for strictly necessary cookies

Non-Essential Cookies: - Legal basis: Consent (Article 6(1)(a)) - Clear and specific consent obtained before placement - Easy withdrawal of consent through preference controls

7.2 ePrivacy Regulation

7.3 Other Jurisdictions

8. Mobile Apps and Cookies

8.1 Progressive Web App (PWA)

If you use our service as a mobile app: - Similar cookie policies apply to web app usage - Device storage may be used instead of traditional cookies - App permissions control access to device storage - Uninstalling the app removes stored data

8.2 Native Mobile Apps

For future native mobile applications: - Will use mobile-specific identifiers and storage - Separate privacy notices for mobile app data collection - Platform-specific opt-out mechanisms (iOS/Android settings) - In-app privacy controls for data preferences

9. Changes to Cookie Policy

9.1 Policy Updates

9.2 Regulatory Changes

10. Impact of Disabling Cookies

10.1 Essential Cookies

Disabling essential cookies will affect: - Ability to log in and maintain authenticated sessions - Security features and protection against attacks - Basic website functionality and navigation - Form submissions and data saving

10.2 Functional Cookies

Disabling functional cookies will affect: - Language and preference settings (reset each visit) - Customized user experience and saved preferences - Form auto-completion and draft saving - Personalized AI enhancement settings

10.3 Analytics Cookies

Disabling analytics cookies will affect: - Our ability to improve website performance - Understanding of user preferences and behavior - Identification of popular features and content - Detection and resolution of technical issues

11. Contact Information

For questions about our cookie use: - Email: privacy@eaiagents.store - Subject Line: Cookie Policy Inquiry - Response Time: 5 business days

For cookie preference support: - Email: support@eaiagents.store - In-App: Use the help center and support chat - Phone: [Your Support Number]

12. Additional Resources

12.1 Educational Resources

12.2 Regulatory Information


Note: This Cookie Policy forms part of our overall privacy framework. For complete information about our data practices, please also review our Privacy Policy and Terms of Service.

Last Updated: July 22, 2025 Version: 1.0 Next Review: July 1, 2025