Acceptable Use Policy

Last Updated: July 22, 2025

1. Introduction

This Acceptable Use Policy ("AUP") governs your use of Emotional AI Agents' services and sets forth the rules and restrictions for using our AI-powered content enhancement platform. This policy supplements our Terms of Service and Privacy Policy.

Violation of this policy may result in account suspension, termination, or legal action.

2. General Principles

2.1 Lawful Use

• Use the Service only for lawful purposes and in accordance with applicable laws
• Comply with all local, state, national, and international regulations
• Respect intellectual property rights and other legal protections
• Do not use the Service to facilitate illegal activities

2.2 Respectful Conduct

• Treat other users, our staff, and third parties with respect
• Do not engage in harassment, discrimination, or abusive behavior
• Respect cultural sensitivities and diverse perspectives
• Maintain professional and courteous communication

2.3 Responsible AI Use

• Use AI-generated content responsibly and ethically
• Verify important information before relying on AI outputs
• Understand the limitations and potential biases of AI systems
• Do not misrepresent AI-generated content as human-created where disclosure is required

3. Prohibited Content

3.1 Illegal Content

You may not create, enhance, or distribute content that: - Violates any applicable laws or regulations - Promotes illegal activities or substances - Contains instructions for illegal acts - Violates export control or sanctions laws

3.2 Harmful Content

Prohibited content includes, but is not limited to: - Violence and Threats: Content promoting violence, terrorism, or physical harm - Hate Speech: Content targeting individuals or groups based on protected characteristics - Harassment: Content intended to intimidate, abuse, or harass others - Self-Harm: Content promoting suicide, self-injury, or eating disorders - Dangerous Activities: Instructions for creating weapons, explosives, or dangerous substances

3.3 Inappropriate Sexual Content

• Child Exploitation: Any content involving minors in sexual contexts
• Non-Consensual Content: Intimate content shared without consent
• Sexual Services: Content promoting prostitution or sexual services
• Graphic Sexual Content: Explicit sexual material not appropriate for general platforms

3.4 Fraudulent Content

• Scams: Content designed to defraud or deceive others
• Phishing: Attempts to steal personal or financial information
• Identity Theft: Content facilitating impersonation or identity fraud
• Financial Fraud: Fake investment opportunities, Ponzi schemes, or financial scams

3.5 Misleading Information

• Medical Misinformation: False or dangerous health advice
• False News: Deliberately fabricated news or information
• Conspiracy Theories: Harmful conspiracy theories or misinformation
• Deepfakes: Manipulated media designed to deceive (without clear disclosure)

4. AI-Specific Restrictions

4.1 AI Model Integrity

• Do not attempt to reverse engineer or extract AI model parameters
• Do not probe AI systems for vulnerabilities or exploits
• Do not use the Service to train competing AI models without permission
• Do not attempt to bypass content filters or safety mechanisms

4.2 Responsible Generation

• Attribution: Properly attribute AI-generated content where required
• Disclosure: Disclose AI involvement in content creation when appropriate
• Verification: Fact-check AI outputs before publishing or sharing
• Context: Provide appropriate context for AI-generated content

4.3 Third-Party AI Compliance

Respect the terms and policies of our AI providers: - OpenAI Usage Policies: Comply with OpenAI's use case policies - Other LLM Providers: Adhere to terms of additional AI services we integrate - Content Restrictions: Follow content guidelines of underlying AI systems - Rate Limits: Respect usage limits and fair use policies

4.4 Bulk and Automated Use

• Rate Limiting: Respect platform rate limits and usage quotas
• Bulk Processing: Obtain permission for large-scale automated use
• Resource Sharing: Use computing resources fairly and efficiently
• Bot Detection: Do not attempt to circumvent bot detection systems

5. Intellectual Property Respect

5.1 Copyright Compliance

• Do not upload copyrighted content without proper authorization
• Respect fair use limitations and copyright exceptions
• Properly attribute sources and give credit where due
• Do not use the Service to infringe on others' intellectual property

5.2 Trademark Respect

• Do not use others' trademarks without permission
• Avoid creating content that causes trademark confusion
• Respect brand guidelines and usage policies
• Do not use the Service for trademark infringement

5.3 Trade Secrets

• Do not share confidential or proprietary information without authorization
• Respect non-disclosure agreements and confidentiality obligations
• Do not use the Service to misappropriate trade secrets
• Protect sensitive business information appropriately

6. Technical Restrictions

6.1 System Integrity

• Do not attempt to gain unauthorized access to our systems
• Do not interfere with the proper functioning of the Service
• Do not introduce malware, viruses, or malicious code
• Do not overload or damage our infrastructure

6.2 Security Compliance

• Maintain the security of your account credentials
• Report security vulnerabilities through proper channels
• Do not attempt to access other users' accounts or data
• Use two-factor authentication when available

6.3 API and Interface Use

• Follow documented API usage guidelines
• Do not abuse or misuse our programming interfaces
• Respect authentication and authorization mechanisms
• Report bugs and issues through proper channels

7. Privacy and Data Protection

7.1 Personal Information

• Do not share others' personal information without consent
• Respect privacy rights and data protection laws
• Do not use the Service to collect personal data inappropriately
• Protect sensitive information in your content

7.2 GDPR and Privacy Law Compliance

• Comply with applicable data protection regulations
• Respect individuals' privacy rights and choices
• Do not process personal data unlawfully
• Maintain appropriate data security measures

7.3 Third-Party Privacy

• Respect the privacy policies of integrated services (Google, OpenAI, Stripe)
• Do not circumvent privacy protections or controls
• Follow consent requirements for data processing
• Report privacy violations through proper channels

8. Commercial Use Restrictions

8.1 Fair Use

• Use the Service fairly and in accordance with your subscription level
• Do not exceed usage limits or quotas
• Pay for commercial use as required by our pricing terms
• Do not resell or redistribute our Service without permission

8.2 Competitive Use

• Do not use the Service to create directly competing products
• Do not reverse engineer our proprietary algorithms
• Respect our intellectual property and competitive position
• Do not use insider information for competitive advantage

8.3 Enterprise Compliance

• Large organizations must comply with enterprise terms
• Follow procurement and vendor management requirements
• Maintain appropriate legal agreements for business use
• Ensure employee compliance with these policies

9. Content Monitoring and Enforcement

9.1 Automated Detection

• We use automated systems to detect policy violations
• Content may be flagged for human review
• AI safety systems help prevent harmful content generation
• Regular audits ensure policy compliance

9.2 Human Review

• Flagged content may be reviewed by human moderators
• We investigate reports of policy violations
• Appeals process available for content decisions
• Transparency reports on enforcement actions

9.3 User Reporting

• Users can report violations through our support system
• We investigate all credible reports promptly
• Reporters' identities are protected when possible
• False reports may result in account action

10. Consequences of Violations

10.1 Progressive Enforcement

• Warning: First violation may result in a warning
• Temporary Suspension: Repeated violations may lead to temporary account suspension
• Permanent Termination: Serious or repeated violations may result in permanent account termination
• Legal Action: Criminal violations may be reported to law enforcement

10.2 Immediate Termination

Certain violations may result in immediate account termination: - Illegal content or activities - Threats of violence or harm - Child exploitation material - Severe harassment or abuse - Attempts to compromise system security

10.3 Appeal Process

• Users may appeal enforcement actions
• Appeals reviewed by independent team members
• Evidence and context considered in appeals
• Final decisions communicated within reasonable timeframes

11. Reporting Violations

11.1 How to Report

• Email: abuse@eaiagents.store
• In-Platform: Use built-in reporting tools
• Support Ticket: Submit through customer support
• Emergency: Contact law enforcement for immediate threats

11.2 Information to Include

• Specific content or behavior in question
• User accounts involved (if known)
• Screenshots or evidence of violations
• Impact or harm caused by the violation

11.3 Response Process

• Acknowledgment within 24 hours
• Investigation within 5 business days
• Resolution communication within 10 business days
• Follow-up support as needed

12. Industry-Specific Guidelines

12.1 Healthcare

• Do not provide medical diagnosis or treatment advice
• Comply with HIPAA and health information regulations
• Use appropriate disclaimers for health-related content
• Respect patient privacy and confidentiality

12.2 Financial Services

• Comply with financial services regulations
• Do not provide unlicensed investment advice
• Respect financial privacy and security requirements
• Follow anti-money laundering and know-your-customer rules

12.3 Education

• Protect student privacy and educational records
• Comply with FERPA and educational privacy laws
• Respect academic integrity and honesty policies
• Support educational goals and learning objectives

12.4 Legal Services

• Do not provide unauthorized legal advice
• Respect attorney-client privilege and confidentiality
• Comply with legal professional conduct rules
• Support access to justice and legal information

13. International Considerations

13.1 Local Laws

• Users must comply with laws in their jurisdiction
• Some content may be legal in one country but not another
• We may restrict access based on local legal requirements
• Users are responsible for understanding applicable laws

13.2 Cultural Sensitivity

• Respect cultural differences and local customs
• Avoid content that may be offensive in certain cultures
• Consider global audience when creating content
• Promote cross-cultural understanding and respect

14. Updates and Changes

14.1 Policy Updates

• This policy may be updated periodically
• Material changes will be communicated to users
• Continued use constitutes acceptance of changes
• Users may terminate service if they disagree with updates

14.2 Regulatory Changes

• Updates may be required to comply with new laws
• Industry standards and best practices inform policy changes
• User feedback is considered in policy development
• Regular review ensures policy remains current and effective

15. Contact Information

For questions about this Acceptable Use Policy: - Email: legal@eaiagents.store - Support: support@eaiagents.store - Abuse Reports: abuse@eaiagents.store

For legal or compliance inquiries: - Email: compliance@eaiagents.store - Phone: [Your Legal Contact Number]

Important Notice: This Acceptable Use Policy is part of our Terms of Service. Violation of this policy constitutes a breach of our Terms of Service and may result in account termination and legal action.

Last Updated: July 22, 2025 Version: 1.0 Next Review: July 1, 2025